Counter Intelligence reveals the secrets that help retailers to maximise profits. Developed over two decades, Kudos Solutions has continually consulted with successful retailers to ensure Kudos retail management and POS software provides the functionality they require to maximize sales and margins, and to contain costs.
Counter Intelligence is being used from whole retail spectrum, from small to large, from fashion to giftware, sporting goods, toys, books, tourism, and food and beverage. Counter Intelligence has been rigorously tested and proven to work brilliantly in all these environments.
Counter Intelligence comprises two programs, Counter Intelligence POS (for use at point of sale) and Counter Intelligence Office (for use at back office or head office for retail management).
These programs may operate together in a number of business network models from a single PC or on separate PCs communicating locally, over networks, remotely over telephone lines, or via the Internet. This scalability means that Counter Intelligence provides a solution for every retail situation, be it a single store, a chain of stores, or a franchise operation.
Counter Intelligence does what it says — it effectively collects and collates intelligence on the components of your retail business, that is, your sales, stock, customers, and salespersons. Apply the intelligence wisely and you will be ready to implement strategies which will result in:
Reduced stock investment
Maximised stock efficiency
Improved customer loyalty
Improved salesperson performance
Increased job satisfaction
Counter Intelligence Office also features an Internet shop module called e-Retailer, which enables retailers to effortlessly create a shop that is online, but is managed just like another physcial shop.
Powerful Reporting tools
Interrogator, the powerful reporting module at the core of Counter Intelligence, lets you interrogate the data that you collect every time you make a sale or transaction, to unlock the secrets of your retail operation.
Highly flexible selection criteria within Interrogator allow you to generate informative reports on specific areas including: suppliers report, branches sales report, departments report, product groups, brands, seasons report, customers and employees.
Consequently, you can see which aspects of your operation generate the greatest profits, and which areas need your attention.
Scalability: Size is not an issue
Counter Intelligence offers a scalable solution based on Microsoft Access, MSDE, or SQL technologies. So whether you own a single store, a chain of stores, a department store, or are part of a franchise operation, Counter Intelligence can efficiently deliver the information you need to be more successful.
Kudos Solutions has a proud tradition in developing leading edge software for retailers and supports sites throughout Australasia and the Pacific Islands.
Counter Intelligence System Features
Counter Intelligence runs on any Pentium or equivalent industry-standard PC running Windows 95, 98, 2000, NT, XP or later versions of operating systems.. The software links to other packages including MYOB and Quickbooks, interfaces with SAP and XML, and utilizes the scalable and robust SQL Server database.
Purchasing: helping you to control your commitments to your suppliers
Projected future deliveries
Customer marketing: helping you to target your marketing at receptive and profitable customers
Sales and margins to product level
Loyalty rewards earned and redeemed
Personalised direct mail
Personal information database
Customer analysis at POS
Order processing with back ordering
Credit accounts with statements
Pricing unique to customers
Multiple types of accounts
Strategy: helping you to invest in the right products and stores
Return on investment
Stock by location
Brand and season performance
Sales and margins
Automated stock distribution
Label design and printing with bar codes
Regular or random stocktaking of all or specific products to highlight possible shrinkage issues
Reporting at any level of detail including; region, branch, stock group, brand, supplier, and product
Accounting: keeping you in control of the bottom line
Profit and loss reporting by branch
Personalised chart of accounts
Statement of assets and liabilities
Staff: helping you to roster them to be most effective
Sales and margins
Sales and margins at product level
Customer conversion ratio
Counter Intelligence - Data Collection
Receipted stock data is loaded directly into Counter Intelligence Office, while sales, customer, and salesperson data is downloaded from your Counter Intelligence POS terminal(s) via LAN, phoneline, or the Internet.
Sales and margins by day, week, month and year
Invoices and statements
Sales and margins
Sales Person Data
Items per sale
Counter Intelligence produces price labels which include a barcode of the product's PLU number. Labels may be automatically produced as a by-product when receiving stock and can be printed on dot matrix, inkjet, laser or thermal label printers. If the product already has a manufacturer's barcode, this can be read directly using a CCD gun or laser barcode scanner.
Counter Intelligence takes a new initiative in dealing with product with style, colour and size elements. All stock is maintained at the style level through the use of a dynamic matrix which specifies the colours and sizes unique to the style. This ensures consistency and makes adding a new style to the system quick and easy.
Counter Intelligence, like all Windows products, incorporates extensive help screens which eliminate the need to search through bulky and often outdated manuals. All help is sensitive to the area in which you are working and not only tells you how to perform the particular function, but also the reasoning behind the process.
Business Process Manual
Counter Intelligence comes complete with a business process manual compiled from many years of practical retail experience. This manual provides a step-by-step guide to implementing and optimising your POS and retail management system.
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